Have you ever shared a URL and found that the Facebook link preview is not working properly? There are many issues you can have with the Facebook link preview. You’ve probably had some of these happen to you too: doesn’t show at all, shows old information you’ve since updated, doesn’t show an image (even though you’ve uploaded one in your page’s meta).
The reason could be, you might have changed the meta description or title or the image of that particular web page and the new data is not in Facebook’s index. You can clear the cache of that link (or re-indexing on fb). Facebook provides such an option for users, or may be you uploaded a webp extension image on your featured image of your web post.
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Facebook link preview not working? Little tips to fix it
Solution for wrong image cache (Force Facebook to clear the cache)
Steps:
- Go to the Facebook Debugger Tool Debugger – Facebook for Developers
- Copy and paste the URL you’re having troubles with into the tool and click debug;
- The debugger tool will inevitably show a bunch of techy diagnostics, but in most cases, you can just ignore those. We’re just interested in clearing the cache and letting it work its magic 😉
- If you want to update the info you’re seeing, simply click Scrape again.
Pro tip: Be careful to do this manip for both “http://” and “https://” URLs, as Facebook has a different cache for each of those.
Solution for, if you notice the image is missing in a post that’s already been published to your Facebook Page
Sometimes the image will appear correctly in the link preview when you write a new post but won’t display later in your News Feed. This is sort of a new, totally random Facebook, and unfortunately, there is no known Facebook fix deployed at this time.
What we noticed works in most cases though is to refresh to force Facebook to clear the cache (see Step 2), then additionally follow the steps below:
- Go to Publishing Tools on your Facebook Page;
- Under Published Posts, find your post and click on it;
- Click …
- Hit Refresh share attachment;
- A pop-up window should open – if the new information is good for you, click Save.
Solution for the webp image
If you uploaded an image with webp extension. It may trigger the issue to not preview the original image.
Just replace the image and follow the steps “Solution for wrong image cache (Force Facebook to clear the cache)”
Hope this helps
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Questions we covered – for Search Keywords
- Why is Facebook showing a wrong preview when I paste a link to post it?
- Solution for wrong image cache on Facebook (Force Facebook to clear the cache)
- Facebook link preview not working